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Our office

Codlea, Brasov, Romania

Street Campul Alb 50, 505100
Send an email directly contact@klaris.ro
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FAQ

Where are Klaris products manufactured?

All Klaris products are manufactured in Romania, at the ELM factory. Local production allows us to control every stage – from design and prototyping to testing and certification – ensuring quality and performance in line with European standards.

Can I customize products for my project?

Yes. Klaris offers made-to-measure solutions, from special dimensions and finishes to technical configurations tailored to each project.

What is the delivery time?

Thanks to local production, we deliver faster than the market average. Standard lead times start from 4 weeks, depending on specifications.

Do I receive support throughout the project?

Yes. Klaris provides full lifecycle support: consultancy during planning, technical assistance during installation, and post-sales service.

How do you guarantee the quality of Klaris products?

Every product is tested and certified in our in-house laboratory, in line with European standards. Since all stages – from design to production and testing – are carried out in-house, we can ensure reliability, efficiency, and consistent long-term performance.

What is the lifespan of Klaris LED products?

Our products are designed to deliver between 50,000 – 100,000 hours of operation, depending on the type of fixture and usage conditions.

Are Klaris products certified?

Yes. All products are tested in our in-house laboratory and certified according to European standards (ENEC, CE, RoHS) to guarantee safety and performance.

What warranty do Klaris products come with?

Our products come with a warranty of up to 5 years, depending on the chosen range.